I see now, your arrows have plastic feathers, those are better known as vanes. They also make real feathers, but since your bow has a rest you can shoot the arrows with vanes. Something else interesting is the bow can be switched to shoot left or right hand. Are you shooting it set up for other hand? Lastly how old are you and your height? Reason I ask is that is a youth bow at 46" overal length, and if you have a 28" draw or longer, it's going to be hard to shoot. I'm glad your enjoying archery, let's get some more details and get you on the right track. Also when viewed from the side, is the arrow appear to be level or perpendicular to the string, or angled a lot? You could have the string on upside down. Can you post a pic of bow with the arrow on it?